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Tesco Travel Money Advisor

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Travelex

Nov 14, 2024

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Nottingham
  • Quick Apply

AI generated summary

  • You must be numerically proficient, IT savvy, a great communicator, and possess a strong desire to succeed and positively impact others.
  • You will build customer relationships, provide tailored travel money advice, process transactions, meet performance goals, handle online FX requests, and ensure compliance with regulations.

Requirements

  • Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily
  • IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
  • Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Responsibilities

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

FAQs

What are the working hours for the Tesco Travel Money Advisor position?

The working hours for this part-time position are 20 hours per week, with flexible shifts between Monday to Sunday.

What is the salary for this role?

The salary for the Tesco Travel Money Advisor position is £12.50 per hour.

What benefits are offered to employees in this role?

Employees receive a range of benefits, including private medical and dental insurance, employee wellness programs, flexible hours, 25 days holiday (pro-rata), a monthly bonus opportunity, and a pension plan with Scottish Widows.

What qualifications are required for the Travel Money Advisor position?

Candidates should be numerically proficient, IT proficient, possess strong communication skills, and have a desire to succeed in providing exemplary service.

What does the interview process involve?

The interview process includes an initial screening call, an online interview, a visit to the bureau for a face-to-face meeting with the Bureau Manager, and a potential job offer if successful.

Is prior experience in currency exchange necessary for this position?

No prior experience in currency exchange is required, but a desire to help customers and a basic understanding of IT systems will be beneficial.

What type of environment will I be working in?

You will be working in a bustling retail environment at Tesco, focused on supporting customers with their foreign exchange needs.

Is there an opportunity for overtime in this position?

Yes, there are opportunities for overtime available for those interested in additional hours.

How does Travelex foster diversity and inclusion?

Travelex is an equal opportunity employer that values diversity and does not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.