FAQs
What is the primary role of a Therapy Assistant in the Hounslow Community Cardiorespiratory and Post-COVID Service?
The primary role is to provide comprehensive administrative support to ensure the smooth and efficient running of the team, including managing referrals, coordinating patient appointments, maintaining clinical records, and acting as a contact point for patients and healthcare professionals.
What qualifications or experience are required for this position?
Previous administrative experience, ideally within a healthcare or community setting, is required. Additionally, candidates should be confident in using digital systems and Microsoft Office applications.
What qualities are important for a successful Therapy Assistant?
Important qualities include being organised, reliable, proactive, having excellent communication and interpersonal skills, attention to detail, and the ability to prioritise workload while maintaining confidentiality and patient safety.
Is flexibility required for this position?
Yes, flexibility to support service delivery across different community settings in Hounslow may be required.
How does West London NHS Trust support employee development?
The Trust is committed to supporting staff development and wellbeing, providing opportunities for staff to grow their skills while contributing to high-quality patient care.
What is the work environment like?
The work environment is dynamic and multidisciplinary, allowing for collaboration with a specialist community team dedicated to rehabilitation and self-management programmes for patients with long-term respiratory and cardiac conditions.
Who can I contact for more information about the role?
For further details or informal visits, you can contact Saba Shanmughasundaram, Clinical & Team Lead, via email at saba.sundar@nhs.net.