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Transformation/Implementation Manager

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South London and Maudsley NHS Foundation Trust

23d ago

  • Job
    Full-time
    Senior Level
  • Consulting
    Business, Operations & Strategy
  • London

AI generated summary

  • You must ensure strategic delivery, engage stakeholders, drive service redesign, manage change, and oversee benefits realisation and quality assurance processes.
  • You will manage strategic transformation initiatives, engage stakeholders, redesign services, ensure adherence to KPIs, and drive continuous improvement across healthcare pathways.

Requirements

  • Delivery of strategic and transformation workstreams
  • Service redesign and pathway development internally and externally with partners
  • Stakeholder engagement across neighbourhoods
  • Change management activities to embed new ways of working
  • Benefits realisation, performance insight, KPI and quality assurance procedures

Responsibilities

  • Delivery of strategic and transformation workstreams
  • Service redesign and pathway development internally and externally with partners
  • Stakeholder engagement across neighbourhoods
  • Change management activities to embed new ways of working
  • Benefits realisation, performance insight, KPI and quality assurance procedures
  • Lead complex transformation initiatives across the Trust, bringing people together to design, deliver and embed sustainable service improvement.
  • Work with a wide range of stakeholders—including clinicians, operational leaders, corporate teams, service users, carers and system partners—to build shared understanding, solve problems and secure agreement.
  • Use analysis, evidence and benchmarking to shape recommendations, measure impact, monitor benefits and support decision-making.
  • Develop practical plans and governance arrangements to ensure projects are well managed, risks are addressed and delivery stays on track.
  • Support service and pathway redesign, including business cases, policy or operating model changes, and implementation of new ways of working.
  • Drive adoption and continuous improvement through change management, performance reporting, stakeholder engagement and a focus on better outcomes and experience.

FAQs

What are the main responsibilities of the Transformation/Implementation Manager?

The main responsibilities include supporting the delivery of strategic and transformation workstreams, service redesign, stakeholder engagement, change management activities, benefits realization, performance insight, and quality assurance procedures.

Who will I work with in this role?

You will work with a wide range of stakeholders, including clinicians, operational leaders, corporate teams, service users, carers, and system partners.

What skills are necessary for this position?

The role requires strong stakeholder engagement, programme and project management skills, analytical capability, and change management skills to ensure sustainable adoption of new ways of working.

Is this position temporary or permanent?

This is an externally funded role until 31 March 2027.

What type of projects will I be managing?

You will be managing complex transformation initiatives aimed at designing, delivering, and embedding sustainable service improvements across the Trust.

Is there an opportunity for professional development in this role?

Yes, there are professional development and learning opportunities available, as well as the chance to work alongside leaders in the field of mental health care.

What is the focus of the South London & Maudsley NHS Foundation Trust?

The Trust provides a wide range of NHS mental health services as well as substance misuse services, and it emphasizes care and treatment, science and research, and training.

How many staff members are employed by South London & Maudsley NHS Foundation Trust?

The Trust employs around 5000 staff members.

Can I arrange an informal visit before applying for the job?

Yes, you can arrange an informal visit by contacting Emma Louisy, the Head of Change and Transformation, at emma.louisy@slam.nhs.uk.

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South London and Maudsley NHS Foundation Trust

Science & Healthcare
Industry
5001-10,000
Employees
1247
Founded Year

Mission & Purpose

South London and Maudsley NHS Foundation Trust (SLaM) provides comprehensive mental health and community care services across South London. Their mission is to improve mental health and well-being by delivering high-quality, evidence-based care to those in need. The Trust aims to enhance the lives of individuals through compassionate treatment, research, and community support, ensuring access to effective and innovative mental health services.