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Transformation Lead in the Service, Strategy and Transformation Directorate (Ref: 17937)

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Ministry of Justice

1mo ago

  • Job
    Full-time
    Senior Level
  • Consulting
    Business, Operations & Strategy
  • London

AI generated summary

  • You must demonstrate strategic problem-solving skills, agile delivery experience, strong stakeholder management, and capability-building in transformation. Knowledge of the justice system is a plus.
  • You will diagnose transformation challenges, drive progress, analyze performance, support decision-making, model agile practices, build relationships, and mentor junior colleagues.

Requirements

  • Exceptional flexibility and agility, with the ability to respond to new and changing strategic priorities.
  • This includes the ability to create clarity in ambiguity by working iteratively on proposals and solutions, often employing an agile approach.
  • Strategic problem-solving skills, able to operate effectively in complex, cross-cutting delivery environments where issues span, policy, operations, digital and wider organisational boundaries.
  • A proven capability to influence and deliver through others, with the credibility to work alongside senior leaders and subject matter experts alike.
  • Diversity of thought – we value people who bring different lenses to leading wide-scale digitally-enabled transformation, whether from a central strategy function, a delivery unit or the private sector.
  • Problem-solving: Strong track record of using evidence to break down complex, ambiguous challenges, using qualitative and quantitative evidence to develop clear hypotheses, conclusions and recommended actions.
  • Strategy in action: Proven experience of translating analysis, strategy or stakeholder insight into clear synthesis and practical action that drives measurable progress across large organisations, programmes or services.
  • Leading transformation across systems and boundaries: Experience leading or supporting digital, data or AI-enabled transformation, and using innovative approaches to improve delivery and user outcomes across teams, functions or organisations.
  • Capability-building: Experience building capabilities in strategy, delivery, digital transformation and agile ways of working through on-the-ground support and curated learning programmes for senior stakeholders.
  • Stakeholder management and influence: Strong ability to build relationships, challenge constructively and work with senior stakeholders to drive progress.
  • Communication: Ability to produce clear, high-impact written and verbal outputs, including briefings for senior audiences.
  • Pace, adaptability and judgement: Comfortable operating in fast-paced, high-pressure environments, with the ability to prioritise effectively, adapt to changing demands and exercise sound judgement in ambiguity.
  • Agile and outcome-led working: Familiarity with agile, iterative and outcome-focused approaches, applied pragmatically in complex environments.
  • Experience in government, public service reform or large-scale transformation.
  • Experience in delivery unit, strategy, consulting or insight roles.
  • Understanding of portfolio management, performance frameworks (KPIs/OKRs), or governance.
  • Experience generating or applying insight from data, research or operational evidence.
  • Justice system knowledge or ability to rapidly build domain credibility.

Responsibilities

  • Lead diagnosis of complex transformation challenges, identifying root causes and shaping practical, evidence-based interventions that drive progress across services, programmes or portfolios.
  • Work directly with teams, programmes or senior stakeholders to unblock progress, restore pace and ensure delivery is aligned to user outcomes and wider transformation priorities.
  • Bring together data, stakeholder evidence and system understanding to generate clear insight into delivery performance, risks and opportunities, and translate these into compelling narrative and actionable recommendations.
  • Support effective decision-making through high-quality analysis, clear communication and structured framing of issues, including input to governance forums and senior discussions.
  • Model and embed agile, outcome-led, digitally-enabled and cross-functional ways of working, strengthening capability and leaving teams better equipped to sustain progress.
  • Build strong relationships across MoJ and its agencies, working with senior leaders, delivery teams and partners to align priorities and secure commitment to change.
  • Provide line management and coaching to junior colleagues, contributing to a high-performing, collaborative and learning-oriented culture.

FAQs

What is the primary location for the Transformation Lead position?

The primary location for the Transformation Lead position is 102 Petty France, London, SW1H 9AJ, but there are also options for national placements.

What is the salary range for the Transformation Lead position?

The salary for the Transformation Lead position is £58,511, with additional contributions towards the Civil Service Defined Benefit Pension scheme.

What are the working patterns available for this role?

The role offers full-time, part-time, and job share options, along with flexible working patterns.

How long will suitable applicants be kept on the reserve list if there are more candidates than vacancies?

Suitable applicants may be held on a reserve list for 12 months.

Are applications welcomed from underrepresented groups?

Yes, applications are encouraged from everyone, including groups currently underrepresented in the workforce.

What key responsibilities does the Transformation Lead have?

Key responsibilities include strategic problem-solving, driving delivery and impact, generating insights from data, supporting governance and prioritization, embedding transformation capabilities, stakeholder engagement, and team leadership.

What qualifications are essential for a candidate applying for this role?

Essential qualifications include problem-solving skills, experience in digital transformation, capability-building, strong stakeholder management, and effective communication abilities.

What types of transformation initiatives will the Transformation Lead be involved in?

The Transformation Lead will be involved in transformation delivery or transformation office tasks, focusing on system-wide transformation and innovative approaches to improve service delivery.

How is the selection process for this role structured?

The selection process includes an assessment of strengths and experience through a CV submission and two interviews: an initial suitability conversation followed by an in-depth experience-based interview.

What kind of support and benefits does the Ministry of Justice provide?

The Ministry of Justice provides access to learning and development, a flexible working environment, a Civil Service pension, annual leave, public holidays, and season ticket advances.

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Ministry of Justice

We protect & advance the UK's principles of justice, working to deliver a world-class justice system for all.

Government
Industry
10,001+
Employees
2007
Founded Year

Mission & Purpose

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