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Urgent and Emergency Care Compliance Lead

  • Job
    Full-time
    Senior Level
  • Healthcare
  • London

AI generated summary

  • You must have expertise in CQC compliance, urgent care improvement, regulatory standards, quality monitoring, patient safety initiatives, complaints processes, and quality review programs.
  • You will lead quality improvement and compliance initiatives, support teams in monitoring safety, and manage regulatory requirements across urgent and emergency care services.

Requirements

  • * Care Quality Commission regulation and compliance
  • * Urgent and Emergency Care Improvement Programme
  • * National regulatory standards
  • * Quality and safety action plan monitoring and reporting
  • * Patient safety initiatives and improvement within urgent and emergency care
  • * Complaints and patient experience processes within urgent and emergency care
  • * Internal and external quality review programmes

Responsibilities

  • The post-holder is a key member of the improvement team and integral to the business and governance of quality, safety and regulatory compliance across urgent and emergency care services.
  • They will lead, coordinate and deliver a broad portfolio of quality improvement, regulatory compliance and governance initiatives across urgent and emergency care services, including the Emergency Department, Same Day Emergency Care (SDEC), Urgent Treatment Centre and associated acute pathways.
  • The post holder will support the clinical, operational and quality teams to effectively drive, deliver and provide evidence-based assurance that the requirements of quality, safety and regulatory compliance are being implemented effectively and sustainably.
  • The post holder will provide oversight of systems and processes that support quality governance, including performance monitoring, regulatory compliance, service improvement programmes and external regulatory requirements.
  • The post holder will be responsible for the systems and processes to support the following:
  • Care Quality Commission regulation and compliance
  • Urgent and Emergency Care Improvement Programme
  • National regulatory standards
  • Quality and safety action plan monitoring and reporting
  • Patient safety initiatives and improvement within urgent and emergency care
  • Complaints and patient experience processes within urgent and emergency care
  • Internal and external quality review programmes
  • The post holder will be expected to exercise initiative, prioritise conflicting work demands and communicate effectively with multidisciplinary teams, as well as internal and external stakeholders, to ensure continuous improvement and excellence in patient care.

FAQs

What is the main responsibility of the Urgent and Emergency Care Compliance Lead?

The main responsibility is to lead, coordinate, and deliver a broad portfolio of quality improvement, regulatory compliance, and governance initiatives across urgent and emergency care services.

What services fall under the Urgent and Emergency Care Compliance Lead's oversight?

The services include the Emergency Department, Same Day Emergency Care (SDEC), Urgent Treatment Centre, and associated acute pathways.

What specific areas will the post holder be responsible for monitoring and reporting?

The post holder will be responsible for monitoring and reporting on Care Quality Commission regulation compliance, quality and safety action plans, patient safety initiatives, complaints and patient experience processes, and internal and external quality review programmes.

What skills are essential for the Urgent and Emergency Care Compliance Lead position?

Essential skills include the ability to exercise initiative, prioritize conflicting work demands, and communicate effectively with multidisciplinary teams and stakeholders.

What type of working environment does Barts Health promote?

Barts Health promotes an inclusive working environment that values differences and aims to give every staff member a sense of belonging, guided by their WeCare values.

Who can I contact for more information about the job position?

You can contact Leila Brown, Associate Director- Transformation & Efficiency, via email at leila.brown3@nhs.net or by phone at 07773767736.

What are the goals of the Quality Improvement and Regulatory Compliance initiatives?

The goals are to ensure continuous improvement and excellence in patient care, safe and compassionate care delivery, and compliance with regulatory standards.

Is experience in quality governance important for this role?

Yes, experience in quality governance, performance monitoring, and regulatory compliance is important to effectively drive the initiatives required for this position.

What is Barts Health's vision for its services?

Barts Health's vision is to be a high-performing group of NHS hospitals known for excellence and innovation, providing safe and compassionate care to patients in east London and beyond.

Are there opportunities for professional development within this role?

Yes, as a key member of the improvement team, there are opportunities for professional development through involvement in various quality improvement and regulatory compliance initiatives.

Shape your story at Barts Health NHS Trust

Science & Healthcare
Industry
10,001+
Employees
2012
Founded Year

Mission & Purpose

Barts Health NHS Trust operates several major hospitals in East London, providing comprehensive healthcare services including emergency care, surgery, and specialist treatments. Their ultimate mission is to deliver high-quality, patient-centered care and improve health outcomes for the community they serve. Their purpose is to ensure that every patient receives the best possible treatment and support, fostering health and well-being across the diverse populations in their care.