You must be confident in fulfilling the job description's contents and possess relevant skills and experience to manage waiting lists effectively.

You will manage waiting lists, schedule patients, communicate across departments, request patient notes, handle queries, review lists, compile reports, and maintain supplies.

People, HR & Administration

Healthcare

University Hospitals of Derby and Burton NHS Foundation Trust was formed on 1 April 2018 to bring together our five hospitals – in Derby, Burton, Lichfield and Tamworth – to provide the highest quality care to patients across southern Derbyshire and south east Staffordshire.  Our aim is to deliver outstanding care for local people as we bring together the expertise of our 12,000 staff across our five hospital sites. 


Science & Healthcare

University Hospitals of Derby and Burton NHS Foundation Trust

Exciting opportunities have arisen for enthusiastic, flexible and motivated individuals to join our team in the Waiting List Office. The hours of work will be 30 hours per week across the Monday - Friday period. (Exact working pattern to be agreed on appointment). You must have read the contents of the Job Description and feel confident that you are able to fulfil the requirements. The post holder will be responsible for the planning and maintenance of Oral Surgery, Ear Nose and Throat and Orthopaedic, Ophthalmology, Urology, Gynaecology and General Surgery in patient and day case waiting lists as required. * Scheduling patients onto an operating session * Communicating with various departments internal and external * Requesting patient notes to be sent to relevant clinics and wards for pre-operative assessment and admission. * Answering the phones and dealing with the query appropriately * Carry out regular reviews of patients on the waiting list in line with the Waiting List Policy and make updates accordingly. * Compile various ad hoc selection reports when requested. * Maintain adequate stocks of stationery and information for patients. Closing date of applications: 17 November 2024 Interview date: 29th November 2024 As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In Return We Will Offer * Development opportunities, both professional and leadership development * On-going support from recruitment to when you join our team and beyond. * Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts * We see on average 4810 OP appointments a day. * We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week. * An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country. * Our hospitals admit an average of 195 emergency patients daily. * Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. * We are one of only 7 Trusts nationally with more than 50 operating theatres. * We carry out more than 140 elective procedures each working day. * UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff. For further details / informal visits contact: Name: Georgie Watson Job title: Interim Service Coordinator Email address: georgina.watson3@nhs.net Telephone number: 07971333387

Exciting opportunities have arisen for enthusiastic, flexible and motivated individuals to join our team in the Waiting List Office.The hours of work will be 30 hours per week across the Monday - Friday period. (Exact working pattern to be agreed on appointment).You must have read the contents of the Job Description and feel confident that you are able to fulfil the requirements.The post holder will be responsible for the planning and maintenance of Oral Surgery, Ear Nose and Throat and Orthopaedic, Ophthalmology, Urology, Gynaecology and General Surgery in patient and day case waiting lists as required. * Scheduling patients onto an operating session * Communicating with various departments internal and external * Requesting patient notes to be sent to relevant clinics and wards for pre-operative assessment and admission. * Answering the phones and dealing with the query appropriately * Carry out regular reviews of patients on the waiting list in line with the Waiting List Policy and make updates accordingly. * Compile various ad hoc selection reports when requested. * Maintain adequate stocks of stationery and information for patients.      Closing date of applications: 17 November 2024Interview date: 29th November 2024As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care TogetherOur fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.In Return We Will Offer * Development opportunities, both professional and leadership development * On-going support from recruitment to when you join our team and beyond. * Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes      Key Facts * We see on average 4810 OP appointments a day. * We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week. * An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country. * Our hospitals admit an average of 195 emergency patients daily. * Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. * We are one of only 7 Trusts nationally with more than 50 operating theatres. * We carry out more than 140 elective procedures each working day. * UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.      For further details / informal visits contact: Name: Georgie Watson Job title: Interim Service Coordinator Email address: georgina.watson3@nhs.net Telephone number: 07971333387

Waiting List Officer - University Hospitals of Derby and Burton NHS Foundation Trust

Exciting opportunities have arisen for enthusiastic, flexible and motivated individuals to join our team in the Waiting List Office.&lt;br&gt;&lt;br&gt;The hours of work will be 30 hours per week across the Monday - Friday period. (Exact working pattern to be agreed on appointment).&lt;br&gt;&lt;br&gt;You must have read the contents of the Job Description and feel confident that you are able to fulfil the requirements.&lt;br&gt;&lt;br&gt;The post holder will be responsible for the planning and maintenance of Oral Surgery, Ear Nose and Throat and Orthopaedic, Ophthalmology, Urology, Gynaecology and General Surgery in patient and day case waiting lists as required.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Scheduling patients onto an operating session&lt;/li&gt;&lt;li&gt;Communicating with various departments internal and external&lt;/li&gt;&lt;li&gt;Requesting patient notes to be sent to relevant clinics and wards for pre-operative assessment and admission.&lt;/li&gt;&lt;li&gt;Answering the phones and dealing with the query appropriately &lt;/li&gt;&lt;li&gt;Carry out regular reviews of patients on the waiting list in line with the Waiting List Policy and make updates accordingly.&lt;/li&gt;&lt;li&gt;Compile various ad hoc selection reports when requested.&lt;/li&gt;&lt;li&gt;Maintain adequate stocks of stationery and information for patients.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Closing date of applications: 17 November 2024&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Interview date: 29th November 2024&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together&lt;br&gt;&lt;br&gt;Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.&lt;br&gt;&lt;br&gt;&lt;strong&gt;In Return We Will Offer&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Development opportunities, both professional and leadership development&lt;/li&gt;&lt;li&gt;On-going support from recruitment to when you join our team and beyond.&lt;/li&gt;&lt;li&gt;Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Key Facts&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;We see on average 4810 OP appointments a day.&lt;/li&gt;&lt;li&gt;We are the 4th busiest Trauma &amp;amp; Orthopaedic outpatients department in England – an average of 2077 per week.&lt;/li&gt;&lt;li&gt;An average of 1115 patients are seen in A&amp;amp;Es across our network every day – 3rd largest in the country.&lt;/li&gt;&lt;li&gt;Our hospitals admit an average of 195 emergency patients daily.&lt;/li&gt;&lt;li&gt;Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.&lt;/li&gt;&lt;li&gt;We are one of only 7 Trusts nationally with more than 50 operating theatres.&lt;/li&gt;&lt;li&gt;We carry out more than 140 elective procedures each working day.&lt;/li&gt;&lt;li&gt;UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;For further details / informal visits contact: Name: Georgie Watson Job title: Interim Service Coordinator Email address: georgina.watson3@nhs.net Telephone number: 07971333387

Waiting List Officer

Requirements

Responsibilities

FAQs

What are the working hours for the Waiting List Officer position?

What are the primary responsibilities of the Waiting List Officer?

When is the closing date for applications?

When will interviews be conducted for this position?

What development opportunities are offered for this position?

What staff benefits are available?

How many operating theatres does the Trust have?

Can I contact someone for further details or to arrange an informal visit?

How many outpatient appointments does the hospital see on average per day?

Is this role part of a research active hospital?

University Hospitals of Derby and Burton NHS Foundation Trust

Mission & Purpose