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  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • London

AI generated summary

  • You should have experience in a fast-paced, collaborative environment, handle sensitive information confidentially, and act as a welcoming first point of contact for patients and visitors.
  • You will provide comprehensive admin support, manage daily operations, ensure data quality, handle sensitive information, and act as the first point of contact for patients and visitors.

Requirements

  • We are looking for a candidate with proven experience and knowledge of working within a fast-paced, collaborative environment.
  • The role requires careful handling of sensitive information, with strict adherence to confidentiality at all times.
  • The postholder will act as the first point of contact for patients, families, carers, and visitors to the ward, promoting a positive patient experience and professional image of the service.

Responsibilities

  • The postholder will provide a proactive and comprehensive administrative service to a multi-disciplinary team within the ward.
  • They will oversee and maintain systems that support the ward’s daily operations, ensuring facilities are managed efficiently.
  • Working collaboratively with the Ward Manager, other managers, and clinical staff, the postholder will help ensure the service runs smoothly, meets data quality and clinical activity targets, and complies with all relevant Trust policies and initiatives.
  • The role requires careful handling of sensitive information, with strict adherence to confidentiality at all times.
  • The postholder will act as the first point of contact for patients, families, carers, and visitors to the ward, promoting a positive patient experience and professional image of the service.

FAQs

What is the job title for this position?

The job title is Ward Administrator.

Is this position full-time or part-time?

This position is part-time.

What kind of environment is the candidate expected to work in?

The candidate is expected to work in a fast-paced, collaborative environment.

What are the primary responsibilities of the Ward Administrator?

The primary responsibilities include providing a comprehensive administrative service, overseeing daily operations, collaborating with the Ward Manager and clinical staff, and maintaining confidentiality.

Who will the postholder be working with?

The postholder will be working with a multi-disciplinary team, including the Ward Manager, other managers, and clinical staff.

What is the importance of confidentiality in this role?

The role requires careful handling of sensitive information, with strict adherence to confidentiality at all times.

How does the Ward Administrator contribute to patient experience?

The Ward Administrator acts as the first point of contact for patients, families, carers, and visitors, promoting a positive patient experience and a professional image of the service.

Who can I contact for further details or an informal visit about the position?

You can contact Natalia Tavernier, Business Manager - Inpatient Pathway, at Natalia.Tavernier@slam.nhs.uk.

What kind of benefits package is offered to staff?

The job offers an extensive range of excellent benefits for staff and their families, supporting a healthy work-life balance.

What is the emphasis on team culture at SLaM?

The emphasis is on making staff feel valued and appreciated, as well as fostering a close-knit team environment.

Science & Healthcare
Industry
5001-10,000
Employees
1247
Founded Year

Mission & Purpose

South London and Maudsley NHS Foundation Trust (SLaM) provides comprehensive mental health and community care services across South London. Their mission is to improve mental health and well-being by delivering high-quality, evidence-based care to those in need. The Trust aims to enhance the lives of individuals through compassionate treatment, research, and community support, ensuring access to effective and innovative mental health services.