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Ward Assistant

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The Royal Wolverhampton NHS Trust

7d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Healthcare
    Facilities Management
  • Wolverhampton

AI generated summary

  • You should be enthusiastic, a team player, able to use initiative, assist patients with meals, maintain cleanliness, check equipment, and follow dietary protocols.
  • You will support patient meal service, assist with feeding, maintain cleanliness, prepare bed areas, manage stores, and ensure equipment functionality while following guidelines.

Requirements

  • You should be enthusiastic, be able to use your own initiative, and be able to work as a team member.
  • To distribute menus and take patients’ orders prior to the meal service starting and to support patients in completing them, in conjunction with the appropriate Nursing staff, taking into consideration any special dietary requirements or other factors, i.e. ethnic origin or religion.
  • To ensure all patients are offered and helped to use hand wipes prior to meals being eaten.
  • To assist in the feeding of patients as necessary and, after appropriate training, under the direction of the Registered Nursing staff.
  • To prepare and distribute drinks, snacks etc. and record on relevant documentation. Escalating any concerns to the Registered Nurse.
  • To clean the ward drug fridges as per standard operating procedure, monitor and record the operating temperature daily and report any operating difficulties to the Senior Sister / Charge Nurse or Nurse in their absence.
  • To prepare bed areas as per standard operating procedure, wash beds, mattresses and lockers following patient discharge / transfer, assist in making beds. Undertake mattress checks as per operational policy.
  • To assist with the general cleanliness and tidiness of the ward.
  • To de-clutter and clean patient bedside lockers / tables prior to meal service 3 times daily.
  • To attend to the putting away of stores and stock rotation as required.
  • To ensure that all equipment is in full working order and to report any faults as required.

Responsibilities

  • To distribute menus and take patients’ orders prior to the meal service starting and to support patients in completing them, in conjunction with the appropriate Nursing staff, taking into consideration any special dietary requirements or other factors, i.e. ethnic origin or religion.
  • To ensure all patients are offered and helped to use hand wipes prior to meals being eaten.
  • To assist in the feeding of patients as necessary and, after appropriate training, under the direction of the Registered Nursing staff.
  • To prepare and distribute drinks, snacks etc. and record on relevant documentation. Escalating any concerns to the Registered Nurse.
  • To clean the ward drug fridges as per standard operating procedure, monitor and record the operating temperature daily and report any operating difficulties to the Senior Sister / Charge Nurse or Nurse in their absence.
  • To prepare bed areas as per standard operating procedure, wash beds, mattresses and lockers following patient discharge / transfer, assist in making beds. Undertake mattress checks as per operational policy.
  • To assist with the general cleanliness and tidiness of the ward.
  • To de-clutter and clean patient bedside lockers / tables prior to meal service 3 times daily.
  • To attend to the putting away of stores and stock rotation as required.
  • To ensure that all equipment is in full working order and to report any faults as required.

FAQs

What duties will I be responsible for as a Ward Assistant?

As a Ward Assistant, you will be responsible for distributing menus and taking patients’ orders, assisting with patient feeding, preparing and distributing drinks and snacks, cleaning patient areas, and ensuring equipment is in working order, among other duties.

Is experience required for this position?

Yes, the role is for an experienced Ward Assistant who is highly motivated and capable of working as part of a team.

What opportunities are there for career development?

This position offers a great opportunity to develop your existing skills while providing a first-class service and engaging with patients.

Are there any specific dietary considerations I need to take into account?

Yes, you will need to support patients with their meal choices based on any special dietary requirements, ethnic origins, or religious considerations.

What is the process for reporting issues with equipment?

You are required to report any faults or operational difficulties with equipment to the Senior Sister/Charge Nurse or the Nurse in their absence.

Who can I contact for more information about the role?

For further details or to arrange an informal visit, you can contact Beth Oakley, the Ward Manager, at beth.oakley4@nhs.net or call 01902 694285.

Is there flexibility in the working arrangements?

Yes, the Trust is committed to creating flexible working arrangements and will consider all requests from applicants wishing to work flexibly.

What are the cleaning responsibilities associated with this role?

Responsibilities include maintaining the general cleanliness of the ward, cleaning patient bedside lockers and tables, preparing bed areas following patient discharge, and assisting in the tidiness of the ward.

How does the Trust value diversity among its staff?

The Royal Wolverhampton NHS Trust is proud of its diverse workforce and believes that diversity of thinking and lived experiences contributes to improving patient care and the working environment.

What recognition has the Trust received?

The Trust has been rated as Good by CQC and has received numerous awards for diversity and inclusion, including The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

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The Royal Wolverhampton NHS Trust

Science & Healthcare
Industry
5001-10,000
Employees
1994
Founded Year

Mission & Purpose

The Royal Wolverhampton NHS Trust offers a wide range of healthcare services, including acute and emergency care, elective surgery, and outpatient services. Their ultimate mission is to provide outstanding care for their patients, ensuring high standards of safety, effectiveness, and compassion. The Trust is dedicated to improving health outcomes and enhancing the quality of life for the communities they serve through innovation, patient-centered care, and continuous improvement.