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Ward Assistant

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NHS Scotland

2d ago

  • Job
    Full-time
    Entry Level
  • Healthcare
    Facilities Management
  • Dundee

AI generated summary

  • You should have effective communication skills, be a team player, and ideally know NHS Scotland's computer systems. Adhering to the Code of Conduct for Healthcare Support Workers is essential.
  • You will handle administrative tasks, order and monitor supplies, answer phones, communicate with patients and relatives, and assist with general duties to support ward flow.

Requirements

  • The successful candidate will demonstrate effective communication skills and the ability to work well as part of a team.
  • Knowledge of computer systems used within NHS Scotland would be desirable, though full training will be provided.
  • You will be required to comply with the Code of Conduct for Healthcare Support Workers in Scotland throughout your employment.

Responsibilities

  • Main duties will include a range of administrative responsibilities
  • ordering and monitoring supplies
  • answering telephones
  • communicating with patients, relatives and members of the public
  • carrying out general ward duties to support effective ward flow

FAQs

What is the main role of a Ward Assistant in the Acute Medical Unit at Ninewells Hospital?

The main role of a Ward Assistant includes supporting the smooth running of the ward through a range of administrative responsibilities, ordering and monitoring supplies, answering telephones, communicating with patients, relatives, and members of the public, and performing general ward duties to support effective ward flow.

Are there specific qualifications or experience required for this position?

While specific qualifications are not stated, effective communication skills and the ability to work well as part of a team are essential. Knowledge of computer systems used within NHS Scotland is desirable, although full training will be provided.

What are the expected working hours for this role?

The working hours for this position are 36 hours per week, with a working pattern that includes day and night rotation, as well as weekend cover.

How can I apply for the Ward Assistant position?

You can apply by completing the application process on Jobtrain. Please do not upload a CV as it will not be used for shortlisting purposes.

What should I do if I have special requirements for the interview?

If you wish to participate in the Job Interview Guarantee Scheme and have been invited for an interview, you should contact the Hiring Manager detailed in the advert to discuss any special requirements you will need to attend the interview.

How will I be notified if I am shortlisted for this position?

Shortlisted applicants will be contacted by email, so it is important to check your emails regularly, including your junk folders.

Is there support available for applicants who encounter technical issues with Jobtrain?

Yes, applicants can contact the Jobtrain Candidate Support Hub for advice and support with any system issues.

What is the Code of Conduct I need to comply with as a Ward Assistant?

As a Ward Assistant, you will be required to comply with the Code of Conduct for Healthcare Support Workers in Scotland throughout your employment.

Can I work this role on a part-time basis?

The position is offered as a full-time role, requiring 36 hours per week. Part-time availability is not specified in the job description.

Is there an opportunity for career development in this role?

Yes, the role offers an excellent opportunity to develop new knowledge and skills within a large, diverse multidisciplinary team.

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NHS Scotland

Science & Healthcare
Industry
10,001+
Employees
1948
Founded Year

Mission & Purpose

Their mission is to provide healthcare services that are accessible to all residents of Scotland, promoting health and wellbeing while delivering high-quality care. Their purpose encompasses delivering comprehensive healthcare services, from primary care to specialized treatments, with a focus on improving health outcomes and ensuring equitable access to healthcare for all Scottish residents. They also emphasize public health initiatives and disease prevention strategies to enhance the overall health of the population.