Logo of Huzzle

Home

Matches

Explore

Manage

WW Education Sales - Head of Channel Enablement, Training and Programs

image

Apple

5d ago

  • Job
    Full-time
    Expert Level
  • Business, Operations & Strategy
    Education & Teaching
  • London

AI generated summary

  • You need channel leadership experience, the ability to empower teams, proven sales program management, excellent communication skills, and a strategic mindset to navigate complexity and inspire success.
  • You will lead training for partners, implement enablement initiatives, manage programs, ensure alignment with sales strategies, enhance platforms, and drive team development and performance metrics.

Requirements

  • Channel leadership experience to include leading leaders, directing senior individual contributors, and influencing in a matrix environment
  • Comfortable not having a complete picture
  • Ability to empower teammates to do their life’s best work
  • Experience leading Channel Sales Programs
  • Proven experience in roles where you've worked directly with customers sales teams and partners, including experience in training and supporting
  • Record of effectively partnering with cross-functional teams such as sales, training and marketing
  • Outstanding communication and presentation skills and proven ability to speak to executives, partners, and customers expertly
  • Proven ability to inspire a team, stakeholders and partners
  • Ability to think strategically and implement flawlessly under tight timelines
  • Ability to simplify the complex and achieve clarity when ambiguity exists
  • Experience managing complex, multi-stakeholder initiatives with competing priorities and tight deadlines
  • Demonstrated customer success adapting programs
  • Understanding of partner business models, operational challenges, and day-to-day selling realities
  • Excellent Keynote skills

Responsibilities

  • Lead the Strategy and leadership of all training and enablement for Channel, Ecosystem and Alliance Partners.
  • Implement sales enablement initiatives, develop a robust sales enablement and communication strategy, and cultivate a skilled community of channel sellers and persona roles.
  • Own Apple’s holistic training program for the Education Channel and alliance partners.
  • Drive seller engagement and compliance with Apple training content and programs, manage partner communications using Apple tools, and leverage in-depth knowledge of channel partner enablement practices, tools, and challenges.
  • Collaborate with Apple leadership, cross-functional teams, and reseller partner executives to build, refine, and manage the enablement strategy, ensuring alignment with sales and pre-sales technical services strategies with a customer-centric approach.
  • Ensure the Academy delivers role-based, scalable, and outcome-driven learning journeys, aligns content with education market needs, and drives adoption, engagement, and measurable impact through the platform.
  • Partner with digital, IT, and product teams to enhance platform functionality and user experience, evolve and build the Apple Sales COACH platform as the central global enablement and training system, design and deliver global partner training programs, develop certification frameworks, onboarding programs, and continuous learning pathways, ensure consistency of messaging, tools, and training materials across regions, and build, lead, and develop a high-performing global enablement and training team.
  • Set clear goals, performance metrics, and development plans for team members.
  • Encourage teamwork, creativity, and continuous improvement.
  • Set key performance indicators to assess training effectiveness, partner readiness, and business impact.
  • Use data and insights to improve programs and platforms.
  • Report progress, results, and ROI to senior management.

FAQs

What is the primary responsibility of the WW Head of Channel Enablement, Training and Programs?

The primary responsibility is to define and execute the global strategy for channel education, enablement, and training across the education ecosystem, ensuring partners are equipped to sell, deploy, and support solutions effectively.

What teams will the Head of Channel Enablement lead?

The Head of Channel Enablement will manage global teams and collaborate closely with Sales, Government, Technical, Marketing, Product, and Regional Channel leaders.

What kind of training initiatives will this role manage?

This role will manage all education-focused channel training initiatives, including the Professional Academy for Education and the Apple Sales COACH platform.

What qualifications are preferred for this position?

Preferred qualifications include channel leadership experience, the ability to empower teammates, and comfort in navigating ambiguity.

What minimum experience is required for applicants?

Applicants must have experience in leading Channel Sales Programs, working directly with customer sales teams and partners, and demonstrated success in cross-functional collaboration.

How does Apple approach diversity in hiring?

Apple is committed to treating all applicants fairly and equally, valuing the diverse experiences and perspectives that each individual brings to the team.

What skills are essential for a candidate in this role?

Essential skills include outstanding communication and presentation capabilities, strategic thinking, the ability to simplify complex issues, and proficiency with Keynote.

Will the Head of Channel Enablement be responsible for setting performance metrics?

Yes, this role will set clear goals, performance metrics, and development plans for team members to assess training effectiveness and business impact.

Are there opportunities for team member development in this position?

Yes, the role encourages teamwork, creativity, and continuous improvement while developing a high-performing global enablement and training team.

How will success be measured in this role?

Success will be measured through key performance indicators that assess training effectiveness, partner readiness, and business impact, supported by data insights.

Does this role require collaboration with other teams and stakeholders?

Yes, the role involves collaborating with Apple leadership, cross-functional teams, and reseller partner executives to align the enablement strategy with company goals.

Is experience with partner business models important for this role?

Yes, understanding partner business models, operational challenges, and daily selling realities is crucial for success in this position.

image

Apple

Technology
Industry
10,001+
Employees
1976
Founded Year

Mission & Purpose

We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own. Apple is an equal opportunity employer that is committed to inclusion and diversity.